Long-Term Ownership ProGrass has the industry's longest history of private ownership in the United States with a reputation of hundreds of installs nationwide. We are unique in that we are the only turf company who uses our own, in-house installation crews and certified ProGrass maintenance personnel, enabling a truly turnkey system. Our entire staff from sales, administration, project managers, installers and maintenance professionals believe in 100% customer satisfaction, committed to being the best company in the synthetic turf industry. Our people are the main ingredients that guarantee our customer satisfaction.
Full Responsibility ProGrass is unique to the entire synthetic turf market as the only provider who takes full responsibility for turf performance, installation and maintenance with certified personnel to offer a full turnkey system. This performance system is the only way to ensure the proper installation and a high-performance field every time. ProGrass can improve any facet of the installation, and does - so no questions asked. ProGrass believes that the best way to obtain great customer service is to do the installation right the first time, every time. By doing an excellent job the first time, we can focus the company's time in fostering relationships with clients rather than fixing problems.
Lasting Partnership From the initial design or bidding process to post-construction maintenance, ProGrass will be there for you to make sure your stadium lasts and performs at the highest quality. Once the installation is complete, ProGrass takes great pride in ongoing maintenance service. Members of the ProGrass management team stay in touch with clients to find out how the surface is functioning on a day-to-day basis to insure service continuity.